Here you can find information for your holiday in the Kinderhotel Waldhof.
Well informed
Free cancellation
Updated cancellation policy
For your summer holiday 2023, you can cancel your booking free-of-charge one month before arrival. Thereafter the normal cancellation policy applies (see below).
Holiday preparation
Tips and information for your holiday
We have put together the most important information so that you can prepare for your holiday at the Kinderhotel Waldhof.
Should you have any more questions, please send us an email or give the hard-working elves at the Kinderhotel Waldhof’s reception a call! We are all looking forward to hearing from you!
Information about
Arrival and departure
- On your day of arrival, apartments and suites at the Kinderhotel Waldhof are available from 3:30 pm
- On the day of departure, we ask you to vacate the apartments and suites at 10:30 am
With late arrivals (e.g. a day late) or early departure (e.g the day before the booked day of departure), 90% of the day price will be invoiced. Your all-inclusive catering begins with lunch on the day of arrival and ends on the day of departure with the afternoon snack.
Our
Rates
All rates are in euros incl. statutory VAT and excl. local tax (EUR 2.30 per day/adult).
Mandatory
Advance payment
The binding reservation of your booking takes place immediately after receipt of the deposit (EUR 200.00 per room/day) into our account at the Raiffeisenbank Grossarl, Account number 39818, Bank code 35019.
For bank transfers from the EU: IBAN AT04 3501 9000 0003 9818, BIC RVSAAT2S019 (Swift). When using IBAN and Swift Code, the transfer does not cost more than a domestic bank transfer. Bank charges are not covered by the Kinderhotel Waldhof.
General
Cancellation
- For cancellations from 90 to 30 days before the start of the holiday, 40% of the package costs will be charged.
- For a cancellation from 30 to 7 days before the start of the holiday, 70% of the package price will be charged.
- From seven days before the start of the holidays, we charge 90% of the package costs (pursuant to the Austrian General Terms and Conditions for the Hotel Industry (AGBH) 2006).
Recommendation
Tip from the Waldhof gnome WURZL
The unexpected happens more often than you think, and your booked holiday needs to be cancelled or to be terminated prematurely. We would very much like to spare you the costs and hassle. We therefor recommend that you take out hotel cancellation insurance from Europäische Reiseversicherung (incl. free Covid cover). Take out the insurance easily, quickly and online.
Possible means of
Payment
EC card (A, D, NL), credit cards (Mastercard and Visa), cash.
No
Smoking
Our hotel is a no smoking hotel. Smoking is permitted on the terrace and in front of the hotel.
No
Pets
Pets are not allowed in our children's hotel.
